
FREQUENTLY ASKED QUESTIONS (FAQ)
Don't see the information you are looking for? Contact us at info@ariohq.org.
What virtual platform is being used for this event?
What virtual platform is being used for this event?
The event is being hosted on this website as a livestream in addition to breakout sessions in Zoom.
The pre-event workshops will be hosted as Zoom meetings. Registrants will receive the Zoom link prior to the event.
All virtual registrants will receive event access information prior to the event date.
How do I access the event?
How do I access the event?
You will receive event access information prior to the event date, as well as again the morning of the event. On the day of the event, you will see a "CHECK-IN" button in the menu bar. You will need to log-in with the email and password you used to register for the event.
If someone registered for you, or you don't remember your password, you can reset your password on the event website.
Do I need to download anything to access my sessions?
Do I need to download anything to access my sessions?
Sessions will be streamed on the event website. You will need a device with an internet browser – Chrome or Firefox are recommended – and access to reliable internet. We recommend that VPNs are turned off. A mobile device can be used to access the event.
Concurrent breakout sessions will be held in Zoom Webinar. If you don't already have the Zoom application downloaded, you can get it here. We recommend doing this in advance— it can take a minute. If you cannot download the app, you can join sessions by clicking "Join in browser" when you are prompted to open the app.
What is the best way to view the livestream?
What is the best way to view the livestream?
Chrome or Firefox are recommended. If you would like to view any included charts larger, expand the livestream to fullscreen mode.
Can I call in via phone to hear the sessions?
Can I call in via phone to hear the sessions?
Access via dial in is not available for this event.
My friend/colleague/boss/dog wants to join. Can I share my link?
My friend/colleague/boss/dog wants to join. Can I share my link?
While we'd love to have them, they will need to register for the event in order to access the sessions, even if you share the link directly. They can register here to join the event.
I forgot my password or someone set one up for me.
I forgot my password or someone set one up for me.
No problem! You can reset your password here.
How do I learn more about the sponsors/exhibitors? How do I meet with them?
How do I learn more about the sponsors/exhibitors? How do I meet with them?
To learn more about this event's sponsors/exhibitors, you can navigate to our SPONSOR PAGE and log-in with your email address and password. While visiting our SPONSOR PAGE: (Coming Soon)
- Click on a sponsor logo to visit their "Virtual Booth" and learn more.
- View/download resources provided by the sponsors.
- Click "Contact" to send them an email (if an email address is provided).
- Click "Info" to visit the sponsor's website.
- Chat with the company representative, or leave a message for them in the chat box.
You can also schedule a meeting with a sponsor on the Registrant Directory page. You must be signed in to access the Registrant Directory.
I attend events for networking. How can I network at this virtual event?
I attend events for networking. How can I network at this virtual event?
You can chat with other attendees in the chat box on the event page. If you would like to meet privately with another attendee(s), navigate to the Registrant Directory and request a virtual meeting. You can add up to 4 attendees per meeting.
Once you submit the meeting request, it will be emailed to all requested recipients and they can accept or decline the meeting. You can view your schedule on the My Schedule page. You must be signed in to access the My Schedule page.
A virtual meeting room will be automatically assigned when the meeting is created. You must log-in to the event website to join your meeting. Meeting links can not be shared (they will not work unless you have been invited to/accepted the meeting request). If you need to add attendees to a meeting that is already scheduled, please email info@afceanova.org.
You MUST be registered for the event to request/attend a 1:1 or group meeting.
Can I chat with other attendees directly?
Can I chat with other attendees directly?
A chat box will pop up on the bottom right corner of the event page. Click on the "Direct" tab and select the attendee you would like to chat with. Send them a note and wait for their reply. Set up your profile in the chat to customize your name and picture.
How do I submit questions to speakers?
How do I submit questions to speakers?
Next to the livestream event, you will see a sli.do question box to submit your questions. Once you submit your question, it will be reviewed and moved to the live view, where other attendees can up-vote your question. You can also access the Q&A by visiting slido and using #XXXXX.
I am having technical difficulties, how do I ask questions to the hosts?
I am having technical difficulties, how do I ask questions to the hosts?
A chat box will pop up on the bottom right corner of the event page. Simply type in your question and a staff member will get back to you. Set up your profile in the chat to customize your name and picture. You can also use the chat box to talk to other attendees!
Will I have access to the platform and recorded content after the event?
Will I have access to the platform and recorded content after the event?
No. The ARIO Annual Meeting is not recorded.
What is the cancellation policy for this event?
What is the cancellation policy for this event?
Meeting registrants may cancel your registration on or before October 1, 2025 less a $50 administrative fee. After October 1, no refunds will be given for this event. Substitutions for this event are encouraged in lieu of cancellations. All cancellation and substitution requests must be made in writing to info@ariohq.org.